The No.1 AI phone system for Shopify

Dedicated business number, inbound and outbound AI voice agent, abandoned cart recovery calls, order lookup, shared mobile answering, and transcripts back to your support team.

Install on Shopify Watch demo No extra hardware required

CallsSMSVoicemail

Shopdigits Inbox

Live routing

☎

Call AI

Covers the line when the team is away

01AI answers customer calls
02Order status is surfaced instantly
03Transcript lands in team inbox

Recent activity

4 AI notes · 2 voicemails

Emma Knightley

Order #54192

AI answered, confirmed shipping delay, and queued follow-up.

4:59 PM

James Sutton

Store pickup

Voicemail transcribed with pickup request and preferred callback time.

4:43 PM

Avery Hart

Subscription pause

SMS thread and phone call merged into one support record.

4:10 PM

AI summary

Caller asked for an updated ETA on order #54192.

Shipping delay acknowledged. Customer requested a text follow-up when the package scans again.

Store-aware

Order status, voicemail, and mobile answering live in one support workflow.

Built for Shopify teams that need always-on customer support

24/7

AI voice coverage when your team is offline

1 line

Calls, texts, voicemail, and order lookup in one system

iOS + Android

Shared mobile answering without exposing personal numbers

How it works

How Shopdigits keeps your support line active

One number, one inbox, and an AI agent that handles first response so store conversations never end at a voicemail beep.

01New

AI answers after-hours

Every missed call becomes a handled interaction with an answer, transcript, and summary instead of a dead end.

Order-aware during the call

Shopdigits pulls order and shipping context so the person or AI taking the call is not guessing.

Outbound abandoned cart calls

The AI voice agent can call shoppers who drop checkout, recover intent, answer objections, and push high-intent follow-up back to your team.

Inbox with transcripts

Voicemail, call notes, and AI summaries land back in one inbox so the next shift has full context.

Proof

The proof is in the workflow

Shopdigits is not just another business line. It combines shared answering, store context, AI first response, and one conversation history.

Support workflow

Shopdigits

Generic VoIP

Inbox only

Answers calls after-hours and weekends

Included

Limited

Missing

Pulls Shopify order context during the conversation

Included

Missing

Lets staff answer from iOS and Android

Included

Limited

Missing

Creates AI transcripts and summaries automatically

Included

Limited

Makes outbound AI calls for abandoned carts

Included

Missing

Combines voice, SMS, and voicemail in one workflow

Included

Limited

Support spotlight

Built for the calls store teams actually get

Real merchant support scenarios that Shopdigits is designed to absorb, from launch weekends to abandoned checkout follow-up.

Apparel store

Peak launch weekends

Catch size, shipping, and return calls without forcing shoppers back into email.

Home goods brand

High-ticket order checks

Give callers real shipment context while the AI captures the details your team needs for follow-up.

Subscription merchant

Billing and pause requests

Route account questions into a single line that works across voice, voicemail, and text.

Beauty brand

After-hours coverage

Answer evening support calls with AI, then hand the transcript to the morning shift.

Pickup workflow

Store operations

Keep pickup updates, order lookups, and callback notes attached to one business number.

Cart recovery

Abandoned checkout follow-up

Use outbound AI voice calls to recover abandoned carts, answer last-minute objections, and route warm prospects back to the store.

Apparel store

Peak launch weekends

Catch size, shipping, and return calls without forcing shoppers back into email.

Home goods brand

High-ticket order checks

Give callers real shipment context while the AI captures the details your team needs for follow-up.

Subscription merchant

Billing and pause requests

Route account questions into a single line that works across voice, voicemail, and text.

Beauty brand

After-hours coverage

Answer evening support calls with AI, then hand the transcript to the morning shift.

Pickup workflow

Store operations

Keep pickup updates, order lookups, and callback notes attached to one business number.

Cart recovery

Abandoned checkout follow-up

Use outbound AI voice calls to recover abandoned carts, answer last-minute objections, and route warm prospects back to the store.

CallsSMSVoicemailOrder statusMobile appsAI summariesShared routing

Shopdigits in action

See Shopdigits working on a real merchant workflow

A walkthrough of the storefront support use case, from inbound call to transcript.

Open Shopify listing

ShopifyVoiceSMSVoicemailiOSAndroidAI Agent

Works across every support workflow

Order statusDelivery issuesStore pickupReturn requestsAbandoned cart recoveryBilling questionsWholesale callsVoicemail follow-upHoliday surges

Built for real store operations

The value is operational, not ornamental

001

Customer line that actually gets answered

Give shoppers one number for voice, voicemail, and SMS instead of a patchwork of tools.

002

AI fallback before a ticket queue forms

When nobody can answer live, the AI agent handles first response and captures the reason for the call.

003

Order context where the conversation happens

Support agents are not tab-hopping blindly while customers wait on hold.

004

Mobile answering for real retail operations

Teams answer from the floor, the warehouse, or the road with the same business identity.

Pricing

Simple pricing for stores that need a real support line

Startup

$19/month

For early Shopify stores that need a customer-facing number and core call handling.

1 phone number included
Unlimited calls in US and Canada
Voicemail transcription
SMS messaging

Choose Startup

Pro

One support stack, tested against real store communication needs

001

Voice line

Always onLive

Dedicated local or toll-free numbers for customer support.

002

SMS inbox

Unified feedLive

Messages stay attached to the same business line and conversation history.

003

Voicemail capture

AI summarizedLive

Missed calls still create a useful record your team can act on.

004

Shopify order lookup

Store-awareLive

Order and shipping context appears during the support flow.

005

iOS app

Mobile readyLive

Answer from Apple devices without leaving the shared support identity.

006

Android app

Mobile readyLive

Give Android users the same shared calling and messaging workflow.

007

AI voice agent

After-hoursLive

Handle first response automatically when the team is unavailable.

008

Call transcripts

In inboxLive

Leave every conversation with notes instead of memory gaps.

Frequently asked questions

Questions merchants ask before they switch

Focused on phone support operations for Shopify stores.

What is Shopdigits built for?

Shopdigits is built for Shopify merchants that need a dedicated customer support number with voice, SMS, voicemail, AI call coverage, and store-aware context.

Does it work outside business hours?

Yes. The AI voice agent can cover after-hours intake, capture voicemail, answer common questions, and leave a transcript for your team.

Can my team answer from mobile devices?

Yes. Shopdigits supports both iOS and Android so support staff can answer from wherever store operations actually happen.

Why not just use a generic VoIP app?

Generic VoIP gives you a phone line. Shopdigits is built around Shopify support workflows, including order-aware conversations, AI summaries, and a shared support identity.

Can I keep customer calls off personal numbers?

Yes. The point is to give your store a real shared business number so staff are not handling support with their own mobile numbers.

Give customers one support number.

Install Shopdigits to centralize calls, texts, voicemail, and AI voice coverage inside a communication workflow built for Shopify support.

Start on Shopify See pricing